All orders will attach a tracking number once shipped. You will receive a email (if you have left your email address). If you have any questions, please send an email to sales@peforever.com. Our customer service staff will reply to you within 24 hours.

Free Standard Shipping: Free Shipping, For the order value over USD 69.

Standard Shipping: The shipping fee is USD 6, For an order value less than USD 69.

Urgent Shipping: The shipping fee is USD 9.

For more details, please refer to Shipping Policy.

Generally, it takes 10~25 Business days for your order to arrive. For more details, please refer to the Shipping Policy.

Yes, generally, we offer worldwide shipping.

Personalized items are only made just for you, and different products require different production time. This means that if you choose standard shipping, your order may take a certain amount of time to arrive, which can be seen on the product details page. At this time, we cannot accept split shipments, so your full order will be shipped once any personalized items are ready.

Sometimes packages are shipped promptly, but experience carrier delays. For packages lost in transit, our policy is that if the package is not delivered or shows movement within 15 days of the last logistics activity, we will issue a replacement.

When packages appear to be missing, it is almost always one of the following situations:

- The package may have been delivered to a neighbor's home.

- The package has been delivered to a different spot than normal on your property.

- The shipping carrier marked the package as delivered before it actually has been.

- Your package may be awaiting pickup at the local Post Office but the postal carrier forgot to leave

the slip, the slip was lost, or was retrieved by another person in the household.

We find that 9 times out of 10, a lost package shows up in a few days. Our policy is that if a package still hasn't shown up 15 days after the labeled delivery date, we will issue a replacement.